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FAQ (Frequently Asked Questions)
- About us
- How do I find what I am looking for?
- What special shopping features are available?
- How do I order?
- How soon will my order ship?
- What ways do you ship?
- What do I need to know about International Shipping?
- Can you ship to an APO address?
- Why don't you have free shipping?
- What if I need to change my delivery address after a package is shipped?
- What is the cheapest rate to ship to Canada?
- How do I pre-order an item not yet in stock?
- What if I want to return something?
- What if my order comes damaged or is lost?
- How do I get a free catalog?
- What forms of payment do you accept?
- What if I don't want to give my credit card information on the web?
- How accurate are the photos, measurements, product information?
- What is Prop 65 and why is there a warning on some products?
- How do you grade the quality of an item?
- Do you trade?
- How much is my Coca Cola collectible is worth?
- Still have a question?
About Us 
Celebrating 11 years as a gift and collectibles store, Always Collectors Corner is a family-run business. We have been collecting Coca Cola memorabilia for over 30 years. Our personal collections cover everything from Coke bottles from around the world to Coke signs of every description and everything in between. As collectors, we are very particular about the quality of every piece we sell.
The Coca-Cola Company asked us to write 2 books about Coca Cola collectible bean bags and polar bears.
Our 3,000 square foot facility is stocked with 2,500 licensed Coca Cola collectibles. From vintage to new, we feature only licensed Coca Cola products for sale including the collectible lines from Cavanagh, Bradford Exchange, Hawthorne Village, Sunbelt and Trademark. We are located in the picturesque Danish village of Solvang, California - midway between San Francisco and Los Angeles, just above Santa Barbara. The Santa Ynez Valley that surrounds us is noted for horses ranches, wineries, and celebrity homes.
We are members of the Collectors Information Bureau, Cavanagh's Coca-Cola Collectors Society, The Coca-Cola Collector's Club (national and California chapters) and the Bottle Chapter.
How do I find what I am looking for?
Shopping at 2collectcola.com is safe and easy. The side menu bar directs you quickly to all the major categories of products you want to see. As you visit the various categories you will see the menu bar on the left expand to give you subcategories of products. Always look to the left to see what additional subcategories are available to visit.
COCA COLA ART
COCA COLA BOTTLES
COCA COLA eGIFT CERTIFICATES
COCA COLA FURNITURE
COCA COLA HOME DECOR
...Coca Cola Bath Accessories
...Coca Cola Bedding - Throws - Pillows
...Coca Cola Books - CalendarsWhen you click on a category you will see a list of all the products available with a small photo, item name, item code, price and availability information. To get more information click on any item.
To see exactly where you are at any time look just below the blue bar at the top. This easy navigation tool bar will always tell you the category > subcategory > product where you are now.
ALL > HOME DECOR > Bedding - Throws - Pillows > Coca Cola Pillow When you click on any product within a category, you can see all the products in that category by using the top arrow buttons.
How do I order?
As you find items on the website you wish to order, just click on the Add to Cart button next to the item and one is automatically added to your basket. You can easily remove it before checking out so don't worry about adding items you aren't sure about while shopping.
If you wish to order more than one of an item, click on the name or photo of the item to go to the product page. You can add the Quantity you wish and click on the Add to Cart button.
How soon will my order ship?
Normally, orders received by 1 pm Pacific Time on weekdays are shipped the same day. You will be notified when your order ships with the tracking number from UPS. We will email you should there be any delay. We ship Monday to Friday only. Orders received late Friday through the weekend ship the following Monday.
What ways do you ship?
All packages are shipped UPS fully insured with tracking. The day your order ships you will receive an email From: QuantumViewNotify@ups.com with the message "UPS Ship Notification" with your tracking number and confirmed delivery date. If you do not receive this email , check to see if it has been caught in a spam filter.
Packages are sent without signature required, but UPS may require a signature in some areas. If you will not be home you can contact UPS at 1-800-PICK-UPS to make arrangements for delivery.
Note: Canadian and Overseas shipments may be charged duty or tax by Customs that is not included with your shipping charge. International packages that are refused are not returned to us and are not eligible for refunds. The only date guaranteed, fully insured, and trackable shipping overseas is now through UPS. The US Post Office no longer guarantees delivery of overseas shipments and reimbursement for lost or damaged items can take over a year. You have the option of Express Mail or Priority Mail services with the Post Office but Always Collectors Corner is not responsibility for delayed, lost or damaged shipments. **Note Express Mail comes with $100 of free insurance while Priority Mail does not include insurance. Neither can be tracked once the package leaves the US.
What do I need to know about International Shipping?
Always Collectors Corner cannot know the regulations and import requirements for each country. Therefore, it is the customer's sole responsibility to know the regulations about importing Coca-Cola collectibles into their country and notify us of any special rules BEFORE shipment is made. Note some countries in Europe require CE/EU certification on every product and not every Coca-Cola product is certified for European import. All Coca-Cola products we sell are certified for US and Canadian use and fully comply with all rules and regulations by the US Consumer Product Safety Commission.
Can you ship to an APO address?
We love to support our military! We offer USPS Priority Mail or Express Mail shipping to APO addresses which connects to Military mail at the APO address. Unfortunately, the online system can't do that calculation automatically and will usually return a message "Unable to Calculate Shipping". Please place the order online to secure all your information. When we process the order, before it is charged, we will calculate the cheapest shipping method for you and send you the total to approve. You may also phone or email for the shipping options before placing the order if you prefer.
Why don't you have free shipping?
We do offer FREE SHIPPING only on items that are drop shipped from the manufacturer because we don't have to pay to ship to our warehouses then on to you. BUT There is NO "free" shipping in reality! Other merchants advertise free shipping with orders over $75 or $100 but raise the prices of everything they sell 15-20% to cover this cost. In fact, over half the customers placing orders on these websites get no "free shipping" and pay higher prices on every item they buy to subsidize the cost for other customers. All charge higher prices on the web than in the store to cover shipping costs. We sell items that vary in weight from a 2 oz pin to a 85 lb furniture set. Of course the shipping cost is not the same! We believe you should pay ONLY for the exact shipping costs of your order - not subsidize the cost for someone else!
What if I need to change my delivery address after a package has shipped?
Address changes can be made BEFORE a package is delivered by notifying us or UPS. Notify us immediately of the needed change and we will redirect your shipment. There is a $10 fee per package for redirecting packages that will be charged to your credit card. Returned packages are liable for return shipping costs.
We accept pre-orders to reserve items not yet available ONLY with valid credit card information or money order paid in full. Please fill out the order form completely, we must have your shipping address and payment information on file. Your card is not charged until the item ships.
Please advise us if you wish your entire order held until all the products are in stock. We will ship each item as it arrives and there may be additional shipping charges for each shipment.
Some product pre-orders require a non-refundable deposit to reserve your order. In this case, you are charged the deposit when your order is placed and the the deposit is deducted from your total when it is shipped. Should the product never become available, we will refund this deposit. You will be notified of availability and delivery by email.
There is a 25% processing fee for all canceled pre-orders (not requiring a deposit). You will receive confirmation of this pre-order and updates to via email so please check that your email address is correct.
Free catalogs are available to print from every category. "Click for Printable Catalog of this Category" can be found at the top header for each category on the website.. Over 100 new items are added each month, so printed catalogs are outdated before printing! Therefore, we no longer mail printed catalogs. You can stop by anytime to check out the website and see what's new and download a current catalog of the items you wish.
What if I want to return something?
All sales are final when shipped. We believe our customers know what they want to order. If you have a question, don't hesitate to phone or email before you purchase. To assure you top quality merchandise our policy is NO returns, refunds or exchanges. You have the opportunity review and confirm your order 3 times before it is processed. Refused shipments are liable for return shipping costs. Drop shipped items are considered shipped when the order is placed since we special order your product from the manufacturer the day your order is processed.
Always Collectors Corner does not provide any additional warranty coverage past 30 days. Some products may be covered by the manufacturer's warranty. Please contact the manufacturer directly to determine eligibility. We do not guarantee any product's fitness for intended use.
If we make a mistake - we fix it at our expense! There is a 30 day limit on all liability for damaged, missing items or mistakes. Please report all claims within 5 business days of receipt of the package. All returns must have a RMA number on the outside of the box to be accepted. All returns of incorrect merchandise must have a RMA clearly written on the outside of the box and be shipped with insurance for the full value of the merchandise. Please phone for a RMA BEFORE returning a package. Unfortunately, packages returned without a RMA will be refused.
All refunds are made in store credit only. This will be applied to your next order at the time it is invoiced and will not appear online.
All orders are insured with the shipping company (US Postal Service or UPS). It is the carrier's responsibility to deliver your package correctly, on time, and without damage. We pack very well to prevent breakage. Should a package arrive damaged, we will help you file a claim with the appropriate company. There is a 30 day limit on all liability for broken, missing or mistake.
Please notify us immediately. For UPS - we will file a claim for you. Please hold the entire package including all the packing materials and outer box for inspection for 5 days after we file a claim. If the package is damaged by the US Postal Service, you must file and sign a report with your local post office and have the package inspected there. We will help you file a claim here.
When claim is accepted, you will received replacements for any damaged item or reimbursement if we no longer have the item in stock.
If an order does not arrive within an appropriate amount of time, we will help you trace the shipment.
- For UPS packages, you will be sent a tracking number that you can enter into the UPS website to see exactly where your package is at any given time.
- For the US Postal Service you can track only express mail packages with delivery confirmation at the USPS website. We can file a manual trace request for packages with their insurance confirmation numbers that can take up to 60 days.
What forms of payment do you accept?
Always Collectors Corner gladly accepts Visa, Mastercard, Discover or American Express credit cards or PayPal on the website. If you use PayPal for payment be aware that the entire amount of your shopping cart will be charged today. All pre-orders and items not yet in stock are charged in full (PayPal is unable to distinguish between in stock and out of stock items.) If you don't wish to be charged the total, please use another method of payment. For payment with Discover Card, please use PayPal.
We also accept US Funds Money Orders - the orders must be placed by email or phone call. You can also use your 2collectcola eGift Certificates to pay for your order. We are NOT able to accept personal or business checks, purchase orders or ship COD. Select your payment method from the drop down list of options.
What if I don't want to give my credit card information on the web?
Always Collectors Corner uses the latest technology in Secure Sockets Layers (SSL) to protect the security of your online order information. When you input your information into our system at "Check Out," your shipping information and credit card information is sent in an encrypted code that only we can decode. For more information about how we protect your information and privacy see Security & Privacy Policy
But we understand some folks are not secure about giving out personal information on the web. You may use PayPal for payment or phone your order to us by calling tollfree 877.631.COKE (631.2653). You cannot use the order form on the website for phone orders. Please print out your order and phone us.
Our friendly staff is available to help you Monday - Friday 8 am to 5 pm PACIFIC Time. We have a 24 hour secure order line where you can leave your information after hours. Be sure to always leave a phone number with area code where we can contact you.
How accurate are the photos, measurements, product information?
We give you the most information available for each product as listed by the manufacturer. The measurements, details, product description are as accurate as possible to make your decision easy. The photographs we use on our website are either promotional photos from the manufacturer or taken in our offices. All photos are copyrighted and may not be reproduced or used without written permission. Small variations in color may occur due to differences in dye lots and the inherent inaccuracy of photographs. Please phone our offices should you have any question about any product PRIOR to purchase - we want satisfied customers!
What is Prop 65 and why is there a warning on some Coca-Cola products?
Prop 65 is a California law requiring information labels on products which can contain substances that may cause health problems. The yellow triangle is required in California on the outer boxes of certain ceramic dishes, glassware, salt shakers and flatware.
For more information please read about Prop 65
We use the guide to grading condition established by Sheldon Goldstein in 1965 accepted as The Coca Cola Collector's standard for 4 decades. All bottles and cans are full unless specified.
Rare Class -- pre 1904 items Mint -- New condition, original unused state, original packaging unopened Near-Mint -- Very minor marks of age or use, close to original condition Excellent -- Tiny scratches, small chips or marks on outer rim or edge, opened packaging intact Very Good -- Minor surface scratches, tiny rust spots, minor flaking, no packaging or torn packaging Good -- Moderate scratches, flaking, facing, dents, rust or pitting Fair -- Major scratches, fading, rust spots, dents, bad chipping or flaking Poor -- Badly rusted, worn, dented, pitted, torn, chipped or flaked
Do you trade?
We receive a lot of requests to trade items. All items listed at Always Collectors Corner are for sale only. We purchase items only from licensed Coca Cola manufacturers who produce the highest quality merchandise.
Give us a call at 877-631-COKE (631-2653) 8-3 Pacific Time Monday - Friday and our friendly staff will help you.
